New Compac field research unit to study the fresh produce industry’s most challenging issues

Posted by Marijke Bellemans on Aug 27, 2018 12:17:17 PM

Drakensburg, South Africa, August 27, 2018Compac, part of TOMRA Food, has launched a new Field Research Unit which can be deployed directly into the field to research the industry’s most challenging fresh produce issues. The new state-of-the-art laboratory, which is equipped with a broad range of sophisticated analytical sensor technologies from across TOMRA, is the first of its kind for the fresh produce industry. The Field Research Unit was launched at the 10th Citrus Research International Symposium in Drakensburg, South Africa (August 19-22) and begins customer-based testing next week.

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Topics: Service, Press Releases

Compac Care - Proactive service offering

Posted by Darrell Smithson on Oct 10, 2017 2:14:05 AM

You’ve worked hard to invest in delivering delicious fruit to a strong customer base. Your customers rely on you for quality and safe produce 365 days a year. Yet despite your investment in technology and automation, a single breakdown could slow your entire supply chain. We understand the challenges you face and see it as our responsibility to make sure you get the best out of your packing line.

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Topics: Service

How does Compac’s investment in ServiceMax benefit customers like you?

Posted by Darrell Smithson on Aug 30, 2017 11:31:04 AM

Customer experience is everything! You can invest in the most advanced technology and arrange your packhouse in the most efficient way, but this means nothing if attention is not given to keeping things running. The fresh produce industry is quickly changing; consumers are demanding high quality produce and retails are pushing these demands down to the packhouse, meaning consistent uptime is crucial to meet expectations. Downtime is costly in multiple ways, which is why Compac is focusing on maximizing uptime for our customers on our journey to building a world class service organization.

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Topics: Service

Compac Deploys ServiceMax to Drive Service Delivery and Increase Customer Satisfaction in the Global Produce Industry

Posted by Compac on Jul 10, 2017 6:40:34 PM

Post-harvest solutions and services provider invests in cloud-based platform to improve the quality of customer information and installed-base knowledge

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Topics: Service, Press Releases

Compac Appoints Head of Global Services to Meet Growing Post-Harvest Industry Needs

Posted by Compac on May 18, 2016 11:08:52 PM

PRESS RELEASE - AUCKLAND, New Zealand and Orange County, Calif. May 18, 2016 – Compac, a leader in post-harvest integrated solutions and services to the global fresh produce industry, today announced it has appointed Darrell Smithson to the role of VP Global Services, effective immediately. Smithson was most recently Vice President, Managed Services, with Schneider Electric, a global specialist in energy management and automation.

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Topics: Press Releases, Service